With their base in Sydney, HighLow is Australia’s biggest and most popular binary options broker, owned by Highlow Markets Pty Ltd. They are one of the few brokers who have been awarded with the Australian Financial Services Licence that is supplied by the ASIC, making them a legitimate and reputable broker to deal with. Thanks to their easy to use website, HighLow is a good choice for traders who are based in Australia, Europe, Africa or the Middle East.
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HighLow Binary Options Trading Platform
HighLow’s trading platform is incredibly user friendly, with an easy to understand layout that makes executing trades as easy as possible. There is a multitude of available trading options for investors to choose from, to suit their individual trading style and preferences. As well as offering traditional high/low binary options (which enable traders to net returns of up to 90%), they also offer a more fast paced trading option thanks to their Options on Demand tab, which gives investors the choice of either 60 second, 90 second or 5 minute trades. The flexibility and versatility of this means that it is perfect to those traders who like to use short term patterns to inform their trading. Spread trading is also offered, which is ideal for anyone who prefers an exciting trading environment with returns of over 100% but the added risk to match. The platform can be accessed via mobile device as well as from a standard PC or laptop. Their smartphone app can be downloaded by both Android and iOS users and gives access to the trading platform while on the move. Using the app, it is possible to both access a trading account and to execute new trades. Deposits and withdrawals can also be made via a smartphone or tablet, meaning that mobile users can enjoy all of the benefits that PC users can enjoy.
It is also possible to obtain a free demo account once you have signed up with the HighLow website which allows four kinds of binary option trades – high/low, spread high/low, options on demand and spread on demand. Payouts from HighLow vary from 175% to 200% depending on the transaction carried out. And expiry periods vary from just 60 seconds right up to 1 day for traditional binary options traders.
The minimum permitted trade size is $10 with a maximum permitted trade size being $1000. No restrictions are placed on the trades which are able to be made for a single option, however maximum exposure is unable to exceed $20,000. No account’s maximum exposure can be more than $100,000.
Special Features Offered by HighLow
HighLow uses Leverate technology which allows traders to benefit from extremely secure first class data streams. They also offer their Traders’ Choice indicator which is an impressive feature that allows users to assess the sentiment of the market. The HighLow review feature which appears to the left of the trading interface offers continually updated information about market conditions to help traders to stay updated and informed. Traders’ Choice appears after every 4 trade actions and will updated every minute for 15 minute options, every 5 minutes for 60 minute options and every 15 minutes for daily options. Updates can either be hidden or shown on screen.
Available Customer Support Options
Everyone knows that providing excellent customer support is a major factor when choosing a binary options broker, and HighLow does not disappoint. Because they are regulated, there is a clear process to follow if a user has any complaints, however the chances of experiencing a problem which cannot be resolved is very small since the customer support options are so good and so varied. The site features an extremely detailed and comprehensive FAQs section which covers all bases and supplies answers to even complex questions. However for those who still have queries or issues that need resolving, it is possible to contact the customer support team via email or through the telephone helplines. Both English and Japanese languages are supported, but there is currently no live chat feature offered, which is somewhat of a drawback.
Banking, Withdrawal and Deposit Options Available
HighLow strongly favours Neteller for deposit methods, with the minimum deposit for the use of credit cards being A$50 (one of the lowest minimum deposit levels found across the industry). Deposits are easy to make as everything is executed electronically, and if customers prefer it, they can also use bank wire transfer with a minimum deposit of just A$10. When using this method, as long as a broker receives the deposit by 2pm on a working day, the trading account will show the deposited sum by 6pm on the same day.
If users choose to withdraw their funds through Neteller, they can benefit from instant transfers so there is no need to wait for money to clear in their bank account. The downside of this is that there is a transaction fee charged on these withdrawals of 2%. There is also a minimum level imposed on withdrawals of A$50. Their bank transfer times are among the quickest in the industry, with instant processing and just 1 to 3 days for settlement to be received. There is, however, no option to use a credit card to withdraw funds from a trading account. Customer accounts are held separately from the company accounts in accordance with the Corporations Act 2001 and are kept safely in trust accounts with the NAB (National Australia Bank), so customers can rest assured that their finances are in safe hands.
Overall, HighLow is a good choice of broker, being reliable and trustworthy thanks to their regulated status. Thanks to their user friendly interface and convenient withdrawal and deposit methods, they are an excellent choice for both novice and experienced traders alike.