Lionexo offers bonuses and promotional deals periodically to its clients and their trading software has been well designed to be innovative and easy enough to use so that even complete beginners can start trading with ease. Their customer support services are also second to none, being available 24/7 and contactable via a number of convenient methods including instant options like live chat. This broker offers a choice of around 100 assets which is enough to satisfy the requirements of most traders.
Review Overview
Bonuses - 60%
Software - 90%
Customer Support - 90%
Options Choice - 75%
79%
Good quality broker
Summary : Trusted broker
Intro
Lionexo’s mission is to open the possibility of binary options trading to clients at all levels, from the conservative novice to the high volume professional. Offering technologically advanced software for both desktop and mobile trading, they also offer a range of useful educational resources to help their clients to maximise their profits and sophisticated security protocols to protect the safety of clients’ funds and to give them complete peace of mind when trading through this broker.
Company Information
Having been in the financial markets for over a decade, Lionexo is operated by a company known as Quattro Enterprises EOOD and have their base in Bulgaria. Although this broker does not appear to be licensed or regulated by any recognised body or authority, it does guarantee a high level of security during financial transactions thanks to strong SSL encryption across their website, and compliance with identity verification processes is essential in order to deposit or withdraw funds.
Assets Available
Lionexo offers around 100 assets for traders to select from.
Their list of assets includes:
Commodities: 4
Currencies: 36
Stocks: 52
Indices: 9
Bonuses & VIP Programs
Although the terms and conditions listed on the Lionexo website suggest that bonuses are available to clients at the broker’s discretion, there is no clear information provided about the types or amounts of bonuses on offer. However, to withdraw any profits obtained from using a bonus offer, clients must have a trade volume of 30 times their bonus amount and deposit. There appears to be no specific VIP account available offering perks and deals for the highest volume investors.
Mobile
While Lionexo’s innovative trading platform is entirely internet based and can therefore be accessed from any device with a live internet connection, this broker has also catered well for investors who want to be able to execute trades on the move. They have developed a mobile app for free download to iOS and Android tablets and smartphones, and this can be found on their own website as well as from the Play Stores. These well-designed apps give all of the functionality of the desktop interface, allowing traders to seamlessly access their trading accounts, check assets and place trades at any time and from any location worldwide in the most convenient manner.
Deposits and Withdrawals
Lionexo offers only a very limited number of payment options for making deposits and withdrawals in accounts. These include:
- Visa
- Mastercard
- Bank wire transfer
Unfortunately, no e-Wallet methods are available.
Depositing funds into a Lionexo account is very simple through the website and accounts can be opened in any one of 4 currencies including:
- US Dollar
- Canadian Dollar
- Euro
- Pound Sterling
Once a base currency has been chosen, it is not possible to switch to a different one at a later date.
The minimum required deposit amount to trade is $250 or the equivalent in other currencies.
Withdrawals are quick and easy to action, and processing generally takes place within 48 hours of the request being received, however it may take up to 7 working days depending on circumstances. There is a minimum amount placed on withdrawals, with the lowest amount that can be withdrawn being $50 (or the equivalent in other currencies). Withdrawals must be made via the same method by which the deposit was made in the first instance. Fees of 3.5% are levied on all withdrawals to a credit card and a $15 fee is imposed on all bank wire transfer withdrawals.
Customer Support
Lionexo have an excellent customer support team which is available to be contacted via a number of convenient methods. These include:
- Live Chat
- Email (3 email addresses are provided including those to contact the customer support, the compliance and the affiliates teams directly
- Telephone helplines (3 telephone numbers are provided to contact the teams in Bulgaria, Canada and the UK directly. The Canadian and UK numbers are toll free)
- Web Form
There is also a helpful frequently asked questions section which offers simple responses to the most commonly posed queries.
The customer support team are available to respond to queries and to address any issues that may arise 24 hours a day, 7 days a week.
Extra Features and Resources
Clients who choose to use the brokerage services offered by Lionexo can benefit from an impressive educational resource centre where there are multiple resources available to help traders at all levels of experience to improve and hone their skills and to widen their knowledge of binary options investment. All resources can be accessed by clients free of charge and there are plenty to choose from including:
- Videos
- Tutorials
- Articles
- Ebooks
- Glossary
Some of the other features offered by this broker include access to social trading and an up to date economic calendar which helps investors to inform their future trades. There are also daily market reviews provided free of charge to all clients.
Verdict
Overall, potential clients who are considering choosing Lionexo as their binary options broker will have a lot of advantages, however there are also a few negative points which should be considered too.
Pros
- Cutting edge trading software that is suitable for use by both experienced and novice traders
- 100% online trading interface requiring no installations or downloads
- Instant customer support via the live chat facility
- Choice of customer service contact methods including emails, live chat and telephone helplines
- Toll free numbers for Canadian and UK customers
- Mobile app for Android and iOS devices allowing trading on the move
- Free educational resources
- Excellent choice of around 100 different assets
- 24/7 customer support
- Social trading available
- Account managers for all clients
- Strong SSL encryption site wide
- Choice of base account currencies
- Low minimum amount for withdrawals
Cons
- No e-Wallet deposit or withdrawal options
- Not regulated or licensed by any recognised authority
FAQ
Are my funds safe with Lionexo?
Although Lionexo is not a licensed or regulated binary options broker, you can still rest assured that all financial and personal information is in safe hands. All transactions are protected by cutting edge SSL encryption so clients are well protected against hacking and cybercrime.
If I am having difficulties, can I contact Lionexo immediately?
One of the best features of Lionexo is their 24/7 customer support service. If you are experiencing a problem with the trading platform or have a question about any element of placing a trade, you can simply use one of the convenient contact methods available to speak to a representative. Whether you prefer sending an email, using the live chat facility or speaking to someone in person over the telephone, there are plenty of options to choose from and with the instant method of live chat available, you can be certain that urgent issues will soon be dealt with.
Is it necessary to download any software to run the Lionexo interface?
The Lionexo trading platform is 100% internet based and this means that installations and downloads are not necessary to use the software. This makes the interface speedy and efficient to run, allowing for more rapid trade executions and more seamless trading potential. It also means that trading can take place from any device with live internet access wherever you may be in the world.
What currencies can I use to trade with Lionexo?
When opening your trading account with Lionexo you must choose your base currency. There are four different options: US Dollars, Canadian Dollars, Pounds Sterling or Euros. Once you have made your choice you are unable to switch at a later time.
Does Lionexo offer social trading?
Social trading is a popular way of maximising your profits and simplifying the trading process by following the trades placed by the most experienced investors. Lionexo offer the possibility for social trading so that even those who are brand new to binary options trading can have the best possible chance of enjoying impressive gains.