Zoom Trader Broker Review

Newly registered clients with Zoom Trader can benefit from an impressive welcome bonus of up to 100% of their original deposit amount, depending on the account type that they open. This broker also offers a higher level Gold and Platinum trading account with extra perks. Their trading software is intuitive and technologically advanced, and their customer support services are very strong, with several convenient contact options to choose from and multilingual assistance provided to suit the needs of clients around the world. The only area in which Zoom Trader are lacking is their choice of assets as there are only around 65 available.

Intro

Zoom Trader offers a premium trading platform for the trading of binary options with tradable assets across all classes including currencies, stocks, indices and commodities. This broker offers a choice of four different account types to suit the needs of all types of trader, from the complete novice right up to the professional, and offers a maximum payout of 83%. Highest level clients can open a Platinum account which offers extra perks and advantages. Clients can also be reassured that their personal and financial information is safe when trading with this broker thanks to the strong SSL encryption across the website.

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Company Information

Zoom Trader was established in 2014 and is operated by Capital Force Ltd which is based in the Republic of Samoa. Unfortunately, this broker does not accept clients from the USA, although customers are accepted from other countries worldwide.

Assets Available

Zoom Trader offers only around 65 assets for traders to select from.

Their list of assets includes:

Commodities: 6

Currencies: 12

Stocks: 37

Indices: 10

Bonuses & VIP programs

Newly registered customers with Zoom Trader can benefit from an impressive welcome bonus which can equal up to 100% of the client’s initial deposit. Zoom Trader also has a Platinum Account which is aimed at VIP clients. This account offers a range of perks including access to advanced educational resources, the services of a dedicated account manager, same day withdrawals and weekly one to one training sessions.

Mobile

Zoom Trader’s website has been completely optimised for mobile trading, meaning that it requires no software to be installed or downloaded. This means that clients can easily access their account, check their assets and execute trades while out and about away from their PCs using any internet enabled device such as an Android smartphone, tablet or iPhone. Zoom Trader have also created a mobile app which is accessible by both Android and iOS devices. This easy to use and intuitive piece of software offers both Turbo and Digital options together with more than 30 tradabale assets and no absolutely no advertising content. Deposits can be made directly through the app and there are no hidden commissions or fees. There is no more convenient way to trade in any place at any time.

Deposits and Withdrawals

Zoom Trader offers clients numerous payment options to facilitate deposits and withdrawals. These include:

• Visa
• MasterCard
• Bank transfer
• JCB
• Skrill
• Sofort
• Paysafecard

The minimum amount that can be deposited into a Zoom Trader account is $200 and withdrawals are quickly and easily requested through the client’s account portal.

Customer Support

Zoom Trader offers a number of ways in which the customer support team can be contacted. These include:

• Live Chat
• Email (2 email addresses, one for support and one for billing enquiries)
• Telephone helplines (9 telephone numbers to suit the needs of clients around the world. These lines are based in: UK, Australia, Canada, Austria, China, Germany, Switzerland, Netherlands, New Zealand)
• Callback request

Platinum and Gold account holders can also benefit from access to a dedicated account manager. The website is also available to view in 11 languages to suit the needs of clients from around the world. These include:

• English
• German
• Dutch
• French
• Portuguese
• Spanish
• Italian
• Turkish
• Chinese
• Arabic
• Japanese

Extra Features and Resources

Zoom Trader has provided a helpful education centre to allow its clients to learn more about the basics of binary options trading and to widen their knowledge of investment. The resources provided are aimed at both novice traders and experienced investors so that clients at all levels can benefit.

Verdict

Zoom Trader has a lot of positive points to consider when choosing a binary options broker, however there are also some negatives:

Pros

• Cutting edge trading software that is suitable for use by both experienced and novice traders
• 100% online trading interface requiring no installations or downloads
• Instant customer support via the live chat facility
• Choice of customer service contact methods including email, callback request and telephone helpline
• Access to a dedicated account manager for VIP clients
• Choice of convenient deposit methods including e-Wallets
• Choice of convenient withdrawal options including e-Wallets
• Mobile app for Android and iOS devices allowing trading on the move
• Multilingual website
• Multilingual customer support telephone helplines
• VIP account for high volume traders with excellent benefits
• Free educational resources
• Payouts up to 83%
• No hidden fees
• Choice of four account types to suit the needs of all investors

Cons

• Does not accept clients from the USA
• Not regulated or licensed

FAQ

Is Zoom Trader a better broker for novice investors or for more experienced traders?

The good news is that Zoom Trader is ideal for traders at all levels of experience, from the complete beginner right up to the professional thanks to the availability of four account options. The Bronze account requires a minimum deposit of $1000 and is best for those who are new to trading, while the Silver level account offers extra benefits such as access to advanced training courses. The Gold and Platinum accounts for high volume traders require higher minimum deposits of $10,000 and $50,000 respectively, however they offer extra perks such as a dedicated account manager, same day withdrawals and weekly one to one training sessions.

English is not my first language, can Zoom Trader cater for my needs?

Zoom Trader is aware that their clients come from all over the world, and therefore they have taken care to cater for the needs of clients who speak a range of languages and who come from various countries around the globe. The Zoom Trader website is in 11 languages:

• English
• German
• Dutch
• French
• Portuguese
• Spanish
• Italian
• Turkish
• Chinese
• Arabic
• Japanese

The telephone helplines are located around the world in UK, Australia, Canada, Austria, China, Germany, Switzerland, Netherlands, New Zealand.

Can I use e-Wallet payment methods to deposit funds in my Zoom Trader account?

Availability of a wide range of payment and withdrawal options is very important into today’s crowded binary options marketplace, therefore Zoom Trader have ensured that they offer a good choice of banking methods to its clients to suit those who prefer traditional options like credit cards or bank transfer as well as those who like to use more modern e-Wallet methods. The available payment methods from this broker include:

• Visa
• MasterCard
• Bank transfer
• JCB
• Skrill
• Sofort
• Paysafecard

Are my funds safe with Zoom Trader?

Although Zoom Trader is not a regulated or licensed broker, which may deter some clients, they can rest assured that their personal and financial information is well protected by very strong and secure encryption. All transactions that take place through the Zoom Trader website will be effectively protected from potential cybercrime or hacking.

If I have a problem, can I contact Zoom Trader immediately?

If you experience a problem or have an urgent enquiry, it is very important to be able to contact the Zoom Trader customer support team quickly in order to address any issues rapidly. Zoom Trader has a very knowledgeable and efficient client support team who are at hand to answer questions at any time. While there are email addresses available to use, clients can also choose to use one of the 9 customer helplines, arrange a telephone call back at a time to suit their needs, or make use of the convenient live chat facility which can be accessed immediately through the broker’s homepage offering an instant support solution for any problem.

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